Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags where applicable, and in its original packaging. You'll also need the receipt or proof of purchase.

How to start a return

To start a return, contact us with your order number and a short note about the item.  If your return is accepted, we'll send you instructions on how and where to send your package. Return shipping is paid by the buyer, and original shipping charges are not refundable. If the item arrived damaged, defective, or wasn't what you ordered, we cover return shipping.

Please request a return before shipping anything back. Items sent to us without an approved return request will not be accepted.

Damages and issues

Please inspect your order as soon as it arrives. If an item is damaged, defective, or not what you ordered, contact us right away and we'll make it right. For breakage in transit, photos of both the item and the packaging help us resolve it quickly.

Non-returnable items

A few things can't be returned:

• Made-to-order and personalized items. Products printed or produced specifically for your order — stickers, apparel, and other print-on-demand goods — can't be returned for buyer's remorse, because they're made individually once you order. If one arrives damaged or misprinted, that's covered under Damages and issues above.
• Gift cards.

If you're unsure whether an item qualifies, ask us before ordering — we're happy to clarify.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, place a separate order for the replacement. Because most of our vintage pieces are one-of-a-kind, a direct exchange usually isn't possible — but a return and a new order works the same way.

Refunds

We'll notify you once we've received and inspected your return and let you know whether the refund was approved. If approved, you'll be refunded automatically to your original payment method within 10 business days. Bear in mind your bank or credit card company may need additional time to post the refund.

If more than 15 business days have passed since we approved your return and you still haven't seen it, please get in touch.

European Union 14-day cooling off period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. As above, the item must be in the same condition you received it, unworn or unused, with tags where applicable, and in its original packaging. You'll also need the receipt or proof of purchase.

Questions about a return? Contact us — we read every message.